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Management Jobs
Full Time
7/1/2025
Toronto, ON M4W3E2
(40.2 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Cybersecurity Product & ComplianceThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The RiskRecon Product team is looking for a Cybersecurity Compliance & Threat Intelligence Product Manager to strengthen our product’s security posture and ensure we meet the evolving expectations of our customers and regulatory frameworks. The ideal candidate is deeply knowledgeable about cybersecurity, passionate about security-driven product development, and experienced in working across teams to deliver secure, trusted solutions.RoleIn this security and product-facing position, you will:• Drive the implementation and ongoing execution of FedRAMP and other regulatory compliance initiatives.• Partner with internal teams to ensure security controls are implemented, tested, and meet customer and regulatory expectations.• Respond to customer security due diligence requests, audits, and risk assessments.• Participate in the integration of threat intelligence data sources into the RiskRecon platform, in coordination with product, engineering, and security teams.• Help shape product features to align with threat intelligence capabilities and customer security needs.All About YouThe ideal candidate for this position should:• Have a strong foundation in cybersecurity principles, security frameworks (e.g., FedRAMP, NIST, ISO), and risk management best practices.• Be confident working across teams to translate security requirements into actionable product and engineering work.• Understand how threat intelligence data is structured, sourced, and used by customers for third-party risk evaluation.• Be skilled in evaluating and communicating the security posture of a system to both technical and non-technical stakeholders.• Be capable of writing and presenting clearly to customers, auditors, and internal leadership.• Have experience with security tooling, network scanning, and basic data analysis or scripting (SQL, MongoDB, read JSON formatting) to support investigations and validation.• Familiarity with customer-facing SaaS product development.• Experience coordinating with engineering teams on security or data integration work.• Understanding of threat actor behavior and how intelligence feeds enhance detection and prevention.• Knowledge of cloud-native architectures and how security applies in those environments.#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/28/2025
Toronto, ON M5G 1P5
(39.1 miles)
This role is responsible for driving sales growth and managing accounts within the Badger region, collaborating with Regional and Area Managers, and VPs of Operations to develop and implement strategies to boost revenue, market share, and customer loyalty. It includes overseeing sales tools, systems, training, and coordinating efforts to maximize growth, while managing the sales cycle from initial client relationships to contract closure and follow-up.Salary: The salary for this role will be commensurate based on education and/or experience.What You'll Be Doing:Develops and executes a 1-year business plan, ensuring alignment with the overall corporate strategic plan and the immediate manager’s business plan.Drives revenue growth with existing and prospective customers to achieve regional sales & profit objectives. Directs management of the Outside Sales Representatives within the region, including account performance and KPI’s. Establishes sales objectives by forecasting and developing annual sales goals for the region and projecting expected sales revenue for existing and new clients. Ensures sales representatives document all activities timely and accurate manner in the ORACLE CRM system. Collaborated with the operations management team, established goals and actions for expanding market share in the Region. Provides on-the-ground support for all regional sales representatives, assisting in lead generation, presentations, and closing new business. Reports monthly on sales and marketing activities within the assigned operating center, including new clients, target accounts, and actions. What We're Looking For:Education: high school diploma or GED5-10 years of high-level sales management experience (Actively managing sales reps)Related industry experience in Construction, Oil and Gas, Transportation, Underground Utilities, Equipment Rentals, or Environmental ServicesExperience in Direct SalesProven Track Record of Developing Sales personnelProven track record with developing new products/services and new marketsStrong negotiation, problem-solving solving and influencing skillsBadger Infrastructure Solutions is the industry leader in non­-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We Hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join the Badger team.
Full Time
6/30/2025
Orangeville, ON L9W 1G7
(1.4 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:55 Fourth Avenue Blg. BLocation:CAN Winners Store 0359 Orangeville ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
6/27/2025
Newmarket, ON L3Y 8S4
(33.1 miles)
TJX CanadaAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!Why Work With Us We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resourcesManagement Incentive Plan along with a robust Retirement Savings ProgramA competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.Enjoy Associate discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.What You’ll Do:Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.About You:Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.Demonstrated ability to lead, develop, and empower a large team.Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:17940 Yonge St.Location:CAN Homesense Store 0017 Newmarket ONSalary Range: $47,407.50-$66,370.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
Full Time
6/25/2025
Mississauga, ON L5V 2X8
(29.7 miles)
MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:905 Britannia Road Unit 6Location:CAN Marshalls Store 0701 Mississauga ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
7/1/2025
Toronto, ON M4W3E2
(40.2 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist Product ManagementAbout the Role:The Regional Product Management Senior Specialist of Threat Intelligence Solutions will serve as the key regional point of contact for Mastercard’s Threat Intelligence solutions in NAM. They will manage threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches assisting the Regional Director. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates.Role & Responsibilities:• Support Mastercard’s Threat Intelligence products across NAM, focusing on Security Services.• Oversee regional revenue performance and drive KPIs and go-to-market strategies for the Threat Intelligence solution suite.• Negotiate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data.• Work with teams to develop product roadmaps and support customer onboarding and training materials.• Build and maintain a strong customer pipeline for new and existing threat intelligence solutions.• Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors.• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products.All About You:• Expertise in cyber threat intelligence and information security. (Familiarity with commercial cyber threat intelligence platforms and solutions is a plus).• Experience in the payments or financial sector.• Strong background in product development from concept to market launch.• Skilled in business case development and financial presentations.• Experience managing vendors and suppliers, including RFPs and contracts.• Proven ability to work across teams and collaborate effectively.Education & Competencies:• Bachelor’s degree and at least 4 years of commercial cybersecurity experience.• Excellent communication skills, both oral and written.• Experience delivering client-focused outcomes.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/30/2025
Kitchener, ON N2C 1X4
(38.1 miles)
MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:655 Fairway Road SouthLocation:CAN Marshalls Store 0758 Kitchener ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
6/30/2025
Stouffville, ON L4A 0K2
(41.8 miles)
TJX CanadaAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:1010 Hoover Park DriveLocation:CAN Winners Store 0418 Stouffville ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
6/27/2025
Georgetown, ON L7G 4B1
(21.4 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:280 Guelph StreetLocation:CAN Winners Store 0387 Georgetown ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
7/1/2025
Toronto, ON M2N 6N5
(39.1 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryVice President, Product Management - Go-to-Market StrategyOverview: The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. The Customer Experience and Disputes product team is looking for a Vice President, Product Management – Go-to-Market Strategy. The ideal candidate is highly motivated, intellectually curious, analytical, possesses an entrepreneurial mindset, knows how to navigate a matrixed high-growth organization, and has a proven record of scaling products. This person will work across all products in our space including Ethoca Clarity and Alerts, PCS, MCOM and more to help define and lead our post-purchase experience strategy. The Vice President, Product Management will be responsible for: • Defining and leading the global Go-to-Market strategy for our products within Customer Experience and Disputes by aligning product positioning, pricing, packaging with regional and global growth objectives within our area and across Mastercard. • Working closely with key customer segments to ensure we establish improved processes to gather the voice of the customer and keeping our pulse on customer needs that continue to drive product-market fit and customer retention specifically in disputes and chargebacks. • Leading the broad commercialization, including establishing new market opportunities and key performance indicators for the Post- Purchase Experience while setting objectives in partnerships with regions and driving launch readiness, sales enablement, performance tracking. • Acting as an expert, advocate, and champion to internal and external stakeholders across regions to educate on the latest customer, product and market trends, how those inform the product marketing roadmap and be recognized as the source of truth for Customer Experience and Disputes. • Advising and partnering with Sales & Account teams globally to deliver compelling value propositions, enablement content and training that drive pipeline growth and conversion. • Identifying, evaluating and prioritizing business cases for new business and product opportunities, and build business models to support.• Managing, inspiring, coaching, and empowering a cross-functional product team and ensure compliance with Mastercard’s product management discipline and foster a culture of agility, accountability, and customer-centricity. • Collaborating closely with Product to align product delivery to messaging and act as a feedback loop back to product to deliver sales and consumer insights. About the Role: • Drive tangible data-driven business outcomes at the program level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance. • Develop and deliver a consistent product vision, strategy, alignment, and roadmap for all products within the Program, working on multiple Products in a complex matrixed environment. • Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, GTM, Delivery, and Product perspectives. • Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives. • Advocate for Program and Products by creating compelling communications for Senior and Executive Management. • Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model • Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. • Engage in scheduled Voice of the Customer engagement to identify Product friction points, creating and owning the action plan to address them in partnership with Product Operations. • Continually raise the bar across the Product organization by a combination of hiring top new talent and actively growing existing talent (e.g. through participating in mentoring outside the Program). • Navigate across cultures and geographies and leverages strong relationships with key groups across Mastercard to gain support and buy-in for key decisions • Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement. All About You: • Proven success in developing and launching new SaaS or enterprise software products with engineering teams following the scaled agile framework with a strong track record in GTM leadership and product strategy. • Strong strategic acumen with the ability to translate market insights into actionable GTM plans and influence at the executive level while partnering with Marketing and Communications to ensure market success. • Deep understanding of customer experience, disputes, or post-purchase journeys in a digital-first environment. • Data-driven go-to-market mindset with a passion for experimentation, differentiating from competitors, performance optimization and continuous improvement by translating and applying customer feedback to lead product offering adjustment strategies. • Proven success getting things done globally, across functions and time zones in a high-growth matrixed environment. • Prior experience with skills promotion and coaching global teams to facilitate end-to-end product ownership. • Demonstrated experience as a leader of leaders with strong interpersonal skills and the ability to develop product talent (both managers and individual contributors). • Skilled at building compelling strategic visions and executing against those with practical plans. • You are a strong, confident, and exacting writer and speaker. You communicate your vision and roadmap effectively to a wide variety of stakeholders. • Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams. • Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organization. • A continuous learner, agile mindset, continuously learning and adapting to new fraud and cybersecurity trends.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
7/1/2025
Toronto, ON M2N 6N5
(39.1 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector of Product Management, DisputesThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes and Customer Experiences team within Security Solutions Organization is looking for a Director of Product Management to drive our disputes strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role will play a critical role in defining and executing the build of highly priority and fast paced products that will redefine the dispute space at large.Key Responsibilities• Build relationships across Product, Engineering, Regions, Foundry and other Mastercard cross functional teams to identify business opportunities, solve problems, and deliver solutions.• Cross functionally coordinate Engineering, UX Designers, Product SMEs, Foundry teams and more in defining product requirements and approving them for build. Own and track your work through development to ensure requirements are met according to expectations.• Own thoughtful prioritization of roadmaps and ensure all stakeholders and bought in to the collective mission.• Write business requirements and breaking them out into initiatives, epics and features. • Create a business delivery strategy working with Engineering. • Maintain careful records of project statuses and keep stakeholders abreast of progress as well as raise risks.• Define product usage metrics and work with development teams to monitorSupport the ideation and development of a strong pipeline of future opportunities leveraging internal and external relationships. Uses a data-driven approach to assess market opportunities and to build business cases incorporating accurate representations of future revenues and expense bases.All About You• Product management, product owner, or product manager technical experience with a focus on product strategy and zero-to-one new product development. You should be a well-rounded product owner with experience in back-end and front-end solutions that are both direct to consumer as well as B2B2C.• Experience developing and commercializing new products in large, matrixed organizations of a similar scale as Mastercard. Experience in fintech, banking, and large tech is desired.• Experience Product Managing REST API's and capable of reading swagger documentation.• Understand product development concepts and best practices. • Lead with a team mindset and be flexible to what your cross-functional partners need to excel in their respective roles. • Experience representing business and customer needs when defining the requirements. • Able to build relationships and delivering results with global, multi-cultural and remote project teams• Strong communication skills, able to articulate and where necessary simplify concepts and details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.• Strong ability to lead by influence • Excitement to work on a fast pace, high priority product that will impact hundreds of thousands of consumers around the globe. • Experience and comfort with emerging technologies such as AI, LLM, machine learning, etc.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
7/1/2025
Toronto, ON M2N 6N5
(39.1 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Product ManagementWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director Product Management will lead the Merchant narrative for Subscriptions:• Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants• Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process• Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription ManagementResponsibilities • Support customer facing teams in socializing the merchant value prop for Subscriptions• Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product• Understand Mastercard’s business model and take key financial or commercial factors while enhancing merchant strategy• Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements • Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized• Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.Experiences• Have knowledge and experience with the subscription / payments industry or with merchants• Extensive experience working on product launches in multiple markets• Experience independently building product strategies and driving alignment with senior executives• Understands and can explain the business context and the associated customer use cases• Verbal and written communication is clear and concise• Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality• Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions• Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talentMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
7/1/2025
Toronto, ON C6A
(39.1 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product ManagementServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond. A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences. The team is seeking a Senior Specialist, Product Management for the Data and Insights team will be responsible for: Role • Define the product vision, goals, and roadmap for data driven products • Collaborate closely with business stakeholders to understand data needs, pain points, and goals. • Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines • Gather requirements, translating business needs into data product specifications. • Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations. • Extract, organize and analyze data to identify areas of improvement and build a narrative. • Partner with customer facing teams and confidently use the data to tell the story. • Ensure that data products adhere to data governance standards, including data rights, data quality, security, and privacy • Develop training materials, documentation, and user guides to drive product adoption. • Effective communicator with the ability to understand and explain complex concepts to both technical and non-technical audiences, and influence decisions • Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards About You: • Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products • Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.) • Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred • Enthusiasm for problem-solving both internally and externally, with a proactive approach to tackling challenges with evidence from the data • Strong analytical skills and intuition. Ability to analyze complex data and identify patterns. • Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders. • Comfort with and an ability to adapt in a rapidly changing environment • Openness to learn and apply new technologies, staying current with industry trends and advancements • Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred • Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experienceMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Pay RangesVancouver, Canada: $89,000 - $142,000 CAD
Full Time
7/1/2025
Toronto, ON M4W3E2
(40.2 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management, Identity SolutionsMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Overview:The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.The team is seeking a Manager of Product Management for transaction identity risk who will:• Scale best-in class identity risk insights for transactions • Create and steer the risk insights product roadmap in partnership with data science, engineering, product marketing, go-to-market, transaction fraud, regional partners to analyze customer feedback, define product requirements and prioritize projects• Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines• Own the deliverables to increase value and adoption of identity risk insights, from project scoping to execution and final delivery, ensuring proper documentation, quality and adherence to Mastercard processes.• Drive development and enhancement of new and existing identity risk insights that power risk assessment services globally• Investigate and analyze insights performance to identify areas of improvement. • Define and monitor success metrics and KPIs of transaction identity risk insights to ensure high quality products• Raise internal and external adoption through product subject manager expertiseAll About You • 5+ years of Product Management experience with 2+ years of building risk products• Good understanding of payments fraud scenarios like account takeover, synthetic identities, and social engineering• Strong analytical skills and intuition; ability to write SQL queries and Python scripts is a plus• Enthusiasm for problem-solving • Strong collaboration skills and ability to build relationships• Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders• Comfortable with ambiguity and resilient when tackling challengesMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
7/1/2025
Toronto, ON M4W3E2
(40.2 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySpecialist, Cardholder Services Product ManagementSpecialist, Product ManagementOverviewMastercard Loyalty Solutions provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Specialist will work across all functions of the Cardholder Services business. This important will be accountable for impactful communications, competitive intelligence, reporting and KPIs and supporting strategic initiatives. The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance and Technology to gather, aggregate and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn and highly motivated – and, fantastic communication skills are essential for success!Roles and Responsibilities• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value• Develop working relationship with internal stakeholders, and act as trusted and reliable partner who can act independently• Own KPIs across team, monitoring performance and reporting• Monitor competitive intelligence and progress against objecitves to ensure competitive differentiation• Lead team meetings, managing agendas and creating presentations• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findingsQualificationsAll About YouThe essential knowledge, skills, and experience for this position:• Strong PowerPoint skills, ability to develop compelling presentations is a must• Proactive, independent thinker, not afraid to ask questions, challenge status quo and seek solutions that balance multiple points of view.• Enthusiastic team member, eager to partner with stakeholders to gather information and ensure alignment• Expertise with reporting tools (Salesforce, Tableau, etc)• Highly effective communicator with excellent presentation skills• Proven track record working managing reports, KPIs, roadmaps, key deliverables• Passion for being a part of a team and collaboratingPreferred qualifications• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions• Experience managing tasks or workstreams in a collaborative team environment with third parties• Relevant industry expertise• Develop compelling content, presentations about our benefits, product strategy and roadmap• Ensure that reporting systems are accurate and up to date (Salesforce, Tableau, etc)• Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources• Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reportedMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
7/1/2025
Toronto, ON M4W3E2
(40.2 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product CommercializationOverview:Security Solutions (SSO) is focused on making Mastercard the safest, simplest, and smartest way to pay. SSO is responsible for the creation and management of security products that help to secure our ecosystem by identifying and mitigating threats from within the Cybersecurity vertical, the Experience & Disputes vertical, the Fraud and Decisioning vertical, the Identity vertical, operational, and non-compliance risk all while ensuring a positive consumer experience. Within this group, the Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. Cybersecurity within SSO has over 20 products and programs. The Cybersecurity Commercialization Manager will be responsible for tracking, documenting and helping implement the commercialization strategies for a set of products and initiatives within this vertical.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.In this role, you will:• Help implement active commercialization initiatives to bring Cybersecurity solutions and enhancements to market efficiently and effectively, ensuring ready availability, accurate and holistic reporting and ongoing alignment with downstream applications and tools. • Track and document commercialization initiatives across the Studio lifecycle Implement Studio processes and best practices across the entire product lifecycle, simplifying product commercialization to avoid missteps and missed steps • Help facilitate organizational and roadmap tracking strategies across the enterprise, implementing best-practice approaches to product classification, hierarchies and attribute management.• Manage product commercialization strategies, roadmaps and deliverables to effectively align and accelerate deployment of Cybersecurity solutions.• Coordinate and execute product roadmap planning, development and commercialization milestones, activities and deliverables across each step including Ideation/Product Council intake, Pricing/billing, Legal/regulatory/franchise, Operations/technical development, Marketing/branding/sales enablement, Customer communications, Training for sales/delivery/support/customers, Implementation/delivery/support, Product reference documentation, Studio peer review gating. • Communicate and help align product commercialization strategies, roadmaps and milestones across all impacted product, regional and cross-functional business partners. • Work closely with global product managers, regional market managers and cross-functional business partners (finance, legal, operations, marketing, delivery, support, etc.) to synchronize and own go-to-market strategies and priorities, and to ensure appropriate delivery of product initiatives on time and within budget per business objectives and revenue projections.• Help communicate and streamline product positioning and messaging throughout the organization, ensuring awareness, accuracy and consistency across all internal/external touch points. All About You:• Expert organization, documentation and follow-through across multiple initiatives with varying complexity • Expert analytical and problem-solving skills with excellent attention to detail. Expert skill in Microsoft Excel is required• Experience in end-to-end ownership of project management capabilities• Strong understanding of cybersecurity, including strategy, risks and trends• Strong understanding of the payments industry and ecosystem.• Strong understanding of product development and management principles and concepts. Specific Studio knowledge/application is a plus.• Strong skills and experience developing and executing product positioning, messaging, branding, marketing and communications in product sales presentations, internal/external summaries, FAQs, case studies, sales training, infographics demos/videos and more. Strong visual design (i.e. Microsoft PowerPoint) proficiency is required. • Strong ability to understand and translate complex technical concepts into simple, understandable product narratives. • Strong oral and written communication skills with the ability to communicate effectively across all layers of an organization.• Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines.• Solid grasp of technical product development principles and processes. Experience with Agile development methodology is a plus.• Solid understanding of financial concepts, including product pricing and business case development. Product pricing and billing system experience is a plus.• Strong ability to build strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.).• Demonstrated willingness to tackle different challenges with a sense of urgency and accountability.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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